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Sedgewick's avatar
Sedgewick
Seasoned Scout
3 years ago
Solved

EA App won't install 4/26 update, can't launch game

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? n/a, can't see this i...
pc
  • Sedgewick's avatar
    Sedgewick
    3 years ago

    This method worked for me: Go up to top left hand corner, click go offline, then click go online and it fixed for me. 

rightfinius's avatar
rightfinius
3 years ago

Whenever I try to instell the latest Sims 4 update it says it is installed and that I can launch it. Nevertheless, I can't start the app as the EA app says that an update is required. The update goes through it says complete and at the same time it says that I need an update.

I've already tried repairing and re-installing multiple times and nothing changes.

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