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Sedgewick's avatar
Sedgewick
Seasoned Scout
3 years ago
Solved

EA App won't install 4/26 update, can't launch game

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? n/a, can't see this i...
pc
  • Sedgewick's avatar
    Sedgewick
    3 years ago

    This method worked for me: Go up to top left hand corner, click go offline, then click go online and it fixed for me. 

s_hrv143's avatar
s_hrv143
3 years ago

Sims 4 is saying it needs to do a game update, I ran the update and it ran successfully. I get a small pop up to say if I now wish to launch the game but then nothing loads.

The update section says completed but the game itself still says "Update Required" and wont let me play. I've cleared cache, ended EA app & background and restarted the app and also the PC but nothing is changing. No error messages are coming up.

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