EA App works but mods and cc don't.
I bought a gaming PC yesterday so this is all a very fresh install. I installed the EA App and from there I loaded 54 Sims 4 EP, GP, SP, and Kits. The game itself, runs beautifully, and I've not enco...
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@ReikiKat What I'd really like to know is what folder Windows is using for the default location of Documents. This is how you'd change it if necessary:
https://www.tenforums.com/tutorials/74952-move-location-documents-folder-windows-10-a.html
Sims 4 is supposed to use this default location, although the game may not switch over if you change the location after installing. (It's kind of hit or miss.) Point is, if Windows is pointing Documents to the Public folder, this is unsurprising. If Windows is still using the correct folder, then the game is being very weird.
When you say you reinstalled the game and the data went into the Public folder, do you mean that the user data (saves, mods and cc, etc.) is in Public, or the game's program files themselves are in Public? If the latter is true, that could explain why Sims 4 isn't launching. So please let me know where it's installed.
Please also let me know what antivirus you use, if any.
I also want to say that this is entirely fixable, all of it. So while it's totally reasonable to be frustrated, there's no reason to give up.
As far as I can tell, Windows is using the C:Users/Public/Public Documents folder as the default location. The C:Users/katbr/Documents doesn't have an option anywhere (including in the customize tab) to change the location of saved files, but the Public Documents folder does. So, I'm going to uninstall Sims 4 and reinstall it after I try to change this folder to see what happens. *finger crossed*
Yes, the user data went into the Public Documents folder. The program files went exactly where they are supposed to go with no issue.
My antivirus is Avast One.
I’m also having the issue where the ea app puts the sims in the public folder. I retried it 4 times. One of those times it put it in a one drive folder, despite the fact that I had onedrive deleted and turned off. Every other time it is in public.
I verified documents should go in under my username. It just isn’t.
It is working just fine from public, but it it sort of weirds me out that it will fail. Anyone got any farther fixing this? Thanks.@Bookwyrme I'm not sure why Sims 4 is doing this, and I don't know of a way to change whatever variable determines this from the game's perspective. (It should be following the user profile settings, but that's apparently not the case here.) The only other suggestions I have are to uninstall and reinstall the game, if you haven't already; and to try playing in a new admin Windows account.
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