EA play won't launch game
I am using EA Desktop on an HP Windows 10 laptop, and this is the first time that it won't launch my game. I opened the app and logged in like I usually do and when I went to launch my game (Sims 4),...
Forum Discussion
@puzzlezaddict None of these solutions worked, help?
@idontbelala Please create the error report, as requested, and post the report ID in this thread. I can then merge your posts with the master thread for people who can't play through the EA App. (I wanted to make sure you didn't have a different, fixable issue instead before just moving your posts to that other thread.)
If you can still run Origin, you can use that for now. This post has a download link:
- @puzzlezaddict I downloaded Origin, but it still did the same thing EA Play did. I will return to using Origin, but how do I make an error report with Origin?
@idontbelala Just to make sure this isn't a separate issue, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
For most people with this issue, Sims 4 runs fine in Origin but not in the EA App, so you might have something else going on.
Where's a link so I can install Origin? I'm having this same issue with EA, and it seems like nothing works.
- @puzzlezaddict The report ID is 168bd2c3400f4652
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