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space_boi2284's avatar
space_boi2284
4 years ago
Solved

eco lifestyle trial dissapeared

Hi, so I tried downloading the free trial a few minutes ago but it said I needed more disk space - so I cleaned up my disk space and went back to origin to download it again. I clicked off of the dow...
pc
  • Rose574's avatar
    Rose574
    4 years ago

    @space_boi2284 - I ended up contacting Help Center and with their guidance it’s now working. I needed to uninstall and then reinstall Sims in the Origin client - it’s done in the same place where you can repair the game. You may want to make a back up just to be on the safe side although it shouldn’t be an issue.

Rose574's avatar
Rose574
4 years ago

@space_boi2284 - I ended up contacting Help Center and with their guidance it’s now working. I needed to uninstall and then reinstall Sims in the Origin client - it’s done in the same place where you can repair the game. You may want to make a back up just to be on the safe side although it shouldn’t be an issue.

space_boi2284's avatar
space_boi2284
4 years ago

I managed to get it to redownload too its currently doing it now!! I was reading another forum and they said all you had to do was go to the sims4 page on origin and scroll down in expansion packs to find the download and it luckily worked 🥳 Hopefully It doesnt mess up again and I hope your game and trial runs smoothly this too!! ❤️ ( but ty for the help and responding with what happened to you :D )

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