Forum Discussion

Newcomer

8 months ago

Enchanted by Nature not showing as installed

I've purchased the pack via EA App on my PC and it says that I own it but haven't installed it yet. According to my purchase history the game has been paid for. Even my map in game says I own it but ...

downloads

ea app

EA_Solaire

Community Manager

8 months ago

Hey there Aurie_Winterose

If you look over the transaction history on your EA account, are you seeing a completed purchase for Enchanted by Nature?

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Forum Discussion

Enchanted by Nature not showing as installed

The Sims 4 Technical Issues - PC

purchase add ons

Game randomly kicks me out after a period of time.

Game Won’t Open Despite “Already Running” Message

my game does not open

Ec:10001,Ec:10005, black screen. stuck on loading screen in the launcher