end user license agreement not responding
The license window for Sims 4 pops open but no agreement is shows and clicking on the window shifts the window to "not responding".
Forum Discussion
So you get this message when you try to reinstall Origin and not the game ?
yes! i don't understand why it's not working though
@kmaddalena123 Please try the steps in the order below:
- Manually uninstall Origin
- Run CCleaner
- Restart your router/modem and do a Clean Boot
- Make sure that your UAC is enabled and set to notify
- Download the latest version of Origin and install the client - make sure to run the setup file with Admin rights
- Add firewall/antivirus exceptions for Origin and open the needed ports
- When starting Origin, please make sure to run it as Administrator
After these steps try installing the game again.
Let us know how you get on!
Sorry, it still is not working it keeps showing (not responding)
EA_DavidCommunity Admin
@kmaddalena123 Hmmm. All those steps are pretty exhaustive, which would suggest that this is a (very very strange) account issue or a local PC one.
Do you have a second PC that you can use to attempt to install the content? If so you can use this to if the issue is account related or not. If the issue persists then it would be account related, please contact support directly.
If the issue is only on the initial system, can you double check that you've taken all the steps in Kristi's post? There is quite a lot of stuff there, and if any steps fail that might be telling as to the source of the issue.Thanks.
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