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sn_konvur's avatar
sn_konvur
5 years ago

Error code 135dec40: 3fbbecd0: 00000064: 00000000

@SimQARobo 324 / 5000 Çeviri sonuçları I get this error after the last update; "135dec40: 3fbbecd0: 00000064: 00000000" and since last night I have deleted a lot of dll files, re-install dll files,...
pc
Abrownie897's avatar
Abrownie897
5 years ago
@crinrict ok I did it , sorry for causing so much troubles , what should I do now ?
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Abrownie897 Still not working ?

    What language are you playing in ?
  • Abrownie897's avatar
    Abrownie897
    5 years ago
    @crinrict well I usually play in french , but I can switch to english if it changes anything and yes it's still not working unfortunately
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Abrownie897 It's worth trying if it works in english.

    Switch both Origin and the game to english and see if it continues.
  • Ezriel's avatar
    Ezriel
    5 years ago

    Hello. I bought new laptop Lenovo Legion 5. I had all drivers and latest vc++ 2015-2019. I got error 135dec40-3fbbecd0-00000064-00000000 as many people here. I've solved it by install vc++ 2013. I hope it will help someone

  • Abrownie897's avatar
    Abrownie897
    5 years ago
    @crinrict Thank you so much ! it works now ! and it runs perfectly I'm so happy
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Abrownie897 Happy to hear that this worked.

    Are you find playing in english or do you want to further troubleshoot the french game ?
  • willylimy's avatar
    willylimy
    5 years ago

    how to fix sims 4 with error code

    (135dec40:3fbbecd0:00000064:00000000)

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @willylimy Have you tried the suggestions in this thread ?
  • willylimy's avatar
    willylimy
    5 years ago

    @crinrictyes. can i have, to fix sims 4 with error code

    (135dec40:3fbbecd0:00000064:00000000

  • klara_klaucova's avatar
    klara_klaucova
    5 years ago
    @willylimy i have the same problem that you have and ive tried almost everything that was already suggested but still nothing. hoping for some solution bc i spent so much money and id hate if that would go to waste
  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @klara_klaucova Did you try the VC++ fixes ? Tried resetting the user folder ?

    Do you have the origin or steam version ?
  • klara_klaucova's avatar
    klara_klaucova
    4 years ago
    @crinrict i tried the VC++ i havent tried tesseting the user folder yet, at least i dont think so and i started with origin version but ever since this problem i bought a steam one thinking it would solve the problem
  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @klara_klaucova I wished I knew what's causing this error. Do you start through Steam now or Origin ?

    Did you have a chance to try a folder reset ?
  • klara_klaucova's avatar
    klara_klaucova
    4 years ago
    @crinrict well i usually start it through steam now but the error is the same

    haw can i do that please?
  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • Nephr0lepsis's avatar
    Nephr0lepsis
    4 years ago

    Thanks, tried everything and only this worked.

  • mahabaito's avatar
    mahabaito
    4 years ago
    @Ezriel After racking my brains off for 2 days, this is the only solution that helped me solve this odd error. Kept on uninstalling and installing it. Re-read this thread and saw this. And thought why keep keep on reinstalling the VC++? why not try repairing it? Started with the 2013 and tested it out, and it worked! If not for this post, I wouldn't have tried repairing it. Thanks!
  • Mintyshakeu's avatar
    Mintyshakeu
    4 years ago

    Just tried doing that but no luck, might try it again later

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