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Anonymous

11 years ago

Error code [135dec40:90f690cf:00000075:495f32a0]

Just got it yesterday. Deleted the game, then reisntalled. The problem still exist. Can't start the game. Any suggestions plz??

*** 63741EE8 ***
*** 135DEC40 ***
[135dec40:90f690cf:00000075:495f32a0]

Windows7.1 (64-bit)

1 Reply

crinrict
Hero+
11 years ago
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files and make a backup.

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