I had this issue on my MBP just days after installing the game. Worked with EA support chat trying to figure out a solution, as I wasn't comfortable moving random files around, in case there was another method/order I should have known. Did one of you state that you've been successful in getting back into your save, despite a corrupted save portion? We lost everything in my son's game, and all because of 1 file (out of maybe 8 or 10 in the directory?) The whole scratch folder was moved back just fine, which I thought would have been crucial... We were only able to get back into the game at all via a brand new Household, at this point (which we probably could have just done regardless). Moving the one offending file out, after gradually trying each was a solution, but that's not giving me a very bright outlook. I actually took the stance of returning it for a "Great Game" refund, if that would have been how I needed to get to a real live support person. I'm glad it didn't come to that, yet. And like I say, not a big loss overall, as it was just a couple days. But yikes, It's not like it had time to break! Any advice as to how to get back into the other would House be appreciated. Hopefully nothing like this happens ever again, but practically speaking I expect it quite often if it's already occurred. Know what I mean? I think the weirdest part was that I had been waiting for the support person to give me this list of files to check/repair, and his email was laughably short. I think things in this forum were already more descriptive. There is also a repair function in the right-click menu of Origin, which for me did nothing. Anyway, any advice as to how to still get back into my son's other game, would be appreciated.