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KittyLaStange's avatar
KittyLaStange
6 years ago

Error Code error code 134:51970318

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.65.70.1020
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? It happens with my current save.
What happens when the bug occurs? My sim stopped going to the correct event when I told her to go to class she went to her esports event instead, and went to the wrong class when her next class started. I restarted my game and it didn't fix it. I then exited and restarted my computer and now the household won't load at all. I got error code 134:51970318:2d86b280. I have no mods installed and mods are not enabled. I have run the repair utility since the last time I had them installed or enabled.
What do you expect to see? I expected my household to load.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Most recent patch.

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I have attached a screen shot of the error code I'm getting when I try to load the household.

Edit By Crinrict: Adjusted Title

pc

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Would you mind sending me your save ? Instructions in my signature 

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Hi @KittyLaStange 

    since your save is loading fine for me, could you try the following: 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Put back just your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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