Error code help
Whenever I try to play my game on any save file I have, this error code keeps popping up. I’ve tried updating the game, repairing the game on origin more than once, and still this error code keeps popping up.
Forum Discussion
17 Replies
Are you using mods/cc?
If you are does it work without them?
I am using mods and cc, but the game still doesn’t work when I remove them
- @sunsetxmystery Is it all households or just specific ones you get the error on ?
Do you have any lastException files ? It is all households. I do get last exceptions but I deleted them all. When I did, there was over 1,000 last exceptions.
- @sunsetxmystery can you delete then trigger the error again. if there's a new file, c/p the content to a post.
Ok I’ll try, but how do I do that?
- @sunsetxmystery Which part of it ?
Do I just delete the last exceptions, start my game and then just copy the error code I receive?
- @sunsetxmystery You should get a new lastException when you start the game and your save to trigger the error again. Since you have so many, the ones you have a probably old so it's best to have a current one.
Once you got a new, open the lastExcption file with any texteditor and copy it's content. Then paste that to a new post- - Spoiler<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>517d4d6088e0e8ba5fc677d1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-01 12:21:35</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>tunable.py:196</categoryid><desyncid>517d4d6088e0e8ba5fc677d1</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error occurred within the tag named 'COMMUNITY_BOARD_TAG' (value: E) (UnavailablePackSafeResourceError) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 34, in import_modules File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 116, in import_modules_by_path File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\uninstantiated_zone.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\lot.py", line 29, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\lot_tuning.py", line 22, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\situations\ambient\walkby_tuning.py", line 12, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\venues\scheduling_zone_director.py", line 18, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 29, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\open_street_director\open_street_director_manager.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\conditional_layers\conditional_layer_service.py", line 36, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\street.py", line 18, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\civic_policies\street_civic_policy_provider.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 146, in load_module File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 152, in post_load File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 86, in process_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 580, in load_module_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 712, in feed_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 732, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 750, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 810, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 196, in load_etree_node sims4.tuning.merged_tuning_manager.UnavailablePackSafeResourceErrorrtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>517d4d6088e0e8ba5fc677d1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-01 12:21:35</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>tunable.py:196</categoryid><desyncid>517d4d6088e0e8ba5fc677d1</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'uninstantiated_zone' (uninstantiated_zone) (UnavailablePackSafeResourceError) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 34, in import_modules File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\uninstantiated_zone.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\lot.py", line 29, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\lot_tuning.py", line 22, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\situations\ambient\walkby_tuning.py", line 12, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\venues\scheduling_zone_director.py", line 18, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 29, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\open_street_director\open_street_director_manager.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\conditional_layers\conditional_layer_service.py", line 36, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\street.py", line 18, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\civic_policies\street_civic_policy_provider.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 146, in load_module File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 152, in post_load File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 86, in process_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 580, in load_module_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 712, in feed_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 732, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 750, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 811, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 196, in load_etree_node sims4.tuning.merged_tuning_manager.UnavailablePackSafeResourceErrorrtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>517d4d6088e0e8ba5fc677d1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-01 12:21:40</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>tunable.py:196</categoryid><desyncid>517d4d6088e0e8ba5fc677d1</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error occurred within the tag named 'WALKSTYLE_PORTAL_LOCATOR_TAG' (value: E) (UnavailablePackSafeResourceError) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 34, in import_modules File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 116, in import_modules_by_path File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 146, in load_module File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 152, in post_load File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 86, in process_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 580, in load_module_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 712, in feed_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 732, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 750, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 810, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 196, in load_etree_node sims4.tuning.merged_tuning_manager.UnavailablePackSafeResourceErrorrtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>517d4d6088e0e8ba5fc677d1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-01 12:21:40</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>tunable.py:196</categoryid><desyncid>517d4d6088e0e8ba5fc677d1</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'services/terrain_service' (services.terrain_service) (UnavailablePackSafeResourceError) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 34, in import_modules File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 146, in load_module File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 152, in post_load File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 86, in process_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 580, in load_module_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 712, in feed_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 732, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 750, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 811, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 196, in load_etree_node sims4.tuning.merged_tuning_manager.UnavailablePackSafeResourceErrorrtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>517d4d6088e0e8ba5fc677d1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-01 12:21:42</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>WW_RedApple_Strip_OnlinePerform.py:6</categoryid><desyncid>517d4d6088e0e8ba5fc677d1</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'WW_RedApple_Strip_OnlinePerform' (WW_RedApple_Strip_OnlinePerform) No module named 'turbolib2.wrappers.interaction.interaction_data'; 'turbolib2.wrappers.interaction' is not a package (ModuleNotFoundError: No module named 'turbolib2.wrappers.interaction.interaction_data'; 'turbolib2.wrappers.interaction' is not a package) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "C:\Users\Ксения\AppData\Local\Programs\Python\Python37\WW_RedApple_Strip_OnlinePerform.py", line 6, in <module> ModuleNotFoundError: No module named 'turbolib2.wrappers.interaction.interaction_data'; 'turbolib2.wrappers.interaction' is not a packagertim=0 ClientInfo isn't here</desyncdata></report>
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