Error code help
Whenever I try to play my game on any save file I have, this error code keeps popping up. I’ve tried updating the game, repairing the game on origin more than once, and still this error code keeps popping up.
Forum Discussion
17 Replies
@sunsetxmystery That looks like mod issues still. Mention of a career tied to an adult mod.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
What about this one?
Spoiler<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>976ec80550d0a2f55fca9553</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-04 15:12:43</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>tunable.py:196</categoryid><desyncid>976ec80550d0a2f55fca9553</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error occurred within the tag named 'COMMUNITY_BOARD_TAG' (value: E) (UnavailablePackSafeResourceError) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 34, in import_modules File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 116, in import_modules_by_path File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\uninstantiated_zone.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\lot.py", line 29, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\lot_tuning.py", line 22, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\situations\ambient\walkby_tuning.py", line 12, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\venues\scheduling_zone_director.py", line 18, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 29, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\open_street_director\open_street_director_manager.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\conditional_layers\conditional_layer_service.py", line 36, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\street.py", line 18, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\civic_policies\street_civic_policy_provider.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 146, in load_module File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 152, in post_load File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 86, in process_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 580, in load_module_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 712, in feed_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 732, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 750, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 810, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 196, in load_etree_node sims4.tuning.merged_tuning_manager.UnavailablePackSafeResourceErrorrtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>976ec80550d0a2f55fca9553</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-04 15:12:43</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>tunable.py:196</categoryid><desyncid>976ec80550d0a2f55fca9553</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'uninstantiated_zone' (uninstantiated_zone) (UnavailablePackSafeResourceError) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 34, in import_modules File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\uninstantiated_zone.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\lot.py", line 29, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\lot_tuning.py", line 22, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\situations\ambient\walkby_tuning.py", line 12, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\venues\scheduling_zone_director.py", line 18, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 29, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\open_street_director\open_street_director_manager.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\conditional_layers\conditional_layer_service.py", line 36, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\world\street.py", line 18, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 145, in load_module File "T:\InGame\Gameplay\Scripts\Server\civic_policies\street_civic_policy_provider.py", line 7, in <module> File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 146, in load_module File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 152, in post_load File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 86, in process_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 580, in load_module_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 712, in feed_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 732, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 750, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 811, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 196, in load_etree_node sims4.tuning.merged_tuning_manager.UnavailablePackSafeResourceErrorrtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>976ec80550d0a2f55fca9553</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-04 15:12:49</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>tunable.py:196</categoryid><desyncid>976ec80550d0a2f55fca9553</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error occurred within the tag named 'WALKSTYLE_PORTAL_LOCATOR_TAG' (value: E) (UnavailablePackSafeResourceError) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 34, in import_modules File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 116, in import_modules_by_path File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 146, in load_module File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 152, in post_load File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 86, in process_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 580, in load_module_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 712, in feed_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 732, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 750, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 810, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 196, in load_etree_node sims4.tuning.merged_tuning_manager.UnavailablePackSafeResourceErrorrtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>976ec80550d0a2f55fca9553</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-04 15:12:49</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>tunable.py:196</categoryid><desyncid>976ec80550d0a2f55fca9553</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'services/terrain_service' (services.terrain_service) (UnavailablePackSafeResourceError) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 34, in import_modules File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path File "<frozen importlib._bootstrap>", line 983, in _find_and_load File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 668, in _load_unlocked File "<frozen importlib._bootstrap>", line 638, in _load_backward_compatible File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 146, in load_module File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 152, in post_load File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 86, in process_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 580, in load_module_tuning File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 712, in feed_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 732, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 750, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 811, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 196, in load_etree_node sims4.tuning.merged_tuning_manager.UnavailablePackSafeResourceErrorrtim=0 ClientInfo isn't here</desyncdata></report>
</root>Edit By Crinrict: Added Spoiler Tags
- @sunsetxmystery Did you do my suggestion above and tried without any at all ?
I'd say, yes, that's still mod related. Yes I tried but I still couldn’t find what mod it is.
- @sunsetxmystery It doesn't say so I can't help you with that. It's probably some mod for an expansion pack you don't own.
Have you tried the 50/50 Method ? But I own all the packs. And what’s the 50/50 method
Featured Places
