Existing Save Files Dont Register
Every time I open the game it asks for me to start a brand new save. This is happening regardless of the or backed up Sims 4 files with my saves and Steams cloud storage. I have 4 existing files fro...
Forum Discussion
stormywanderer Windows can change the location of the Documents directory after an update, and Sims 4 follows the location of the Documents directory. So please double-check that the user folder is still where you expect it to be. It takes a few seconds and would save you a lot of time if this turns out to be the problem.
If the saves are in the right place, please try recovering one of the backups. It's also possible that your main save is now corrupt, and that's why it's not loading, but one of the backups might be viable.
If the saves are intact (not corrupt) and in the correct location, they WILL show up.
I submitted this ticket before the update, I have confirmed where the folder is and it is fine.
That does not disclude that face that there is no reason why my save should be corrupt or how that happened tho. I literally only made one building on it and that is it.
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