Forum Discussion

Seasoned Newcomer

1 day ago

Expansion Packs not working / cant find them ingame

a while ago i played now, but when i go back on and start Sims4 i dont have any packs at all... I had ALOT.. after some searching i found the folders with the expansionpacks put it in the right fold...

missing content

puzzlezaddict

Hero+

4 hours ago

hp60eun17bsy Do your packs show as owned and installed in the EA App, under Sims 4 > Manage > Manage add-ons? If not, that's the issue, and you've probably signed into the wrong EA account. But you can try clearing the EA App's cache in case it simply didn't load your account data.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

If the packs DO show as owned and installed, clear the cache and repair the game, under Manage, then see whether the packs load in-game.