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33a62788206cbe4's avatar
33a62788206cbe4
6 years ago
Solved

[FIXED] Cannot connect to the Gallery on PC August 2020

I cannot connect to the gallery at all.  Every time I try I get a Could not connect message.  No matter how many time I click Try Again, it still will not connect.  Origin says I am online but the gallery says otherwise.  How do I fix this?  Every solution I have found does not work.  Is the gallery down for maintenance?  Otherwise I have no idea what else do to other than uninstalling and reinstalling Origin.

Edit By Crinrict: Added Tag to Title

pc
  • SimQARobo's avatar
    SimQARobo
    6 years ago

    Hello.

    The Gallery should be working now.  You shouldn't have to re-install anything.

32 Replies

  • myreenkc's avatar
    myreenkc
    6 years ago

    Hello and good day!

    I have tried most of the suggestions from various threads (e.g. turning my firewall off, closing browser, repairing the app, running app as admin, etc) but Origin still can't seem to connect online (tried to connect via the gallery as well and it's just..."Connecting" forever).

    I now realize that the only difference from my last game is I am connected to a different WiFi now.

    Is my WiFi any way related to my problem?

    (Yes, even tried turning my laptop off and on again.)

    Thank you in advance and I hope you're all safe.

    ā€”k.

  • DsMalicia's avatar
    DsMalicia
    6 years ago

    Me too. Can't connect. I tried to flush my DNS as showed in other forums, etc. Didn't work at all. Is the server down for maintenance?

  • DsMalicia's avatar
    DsMalicia
    6 years ago

    Oh nevermind, it's back for me. I could connect when i enter my family game.

  • Iewlie's avatar
    Iewlie
    6 years ago

    I was alt tab for few minutes while in Gallery, got the prompt that i am offline and no matter what i am doing, i cannot go back "online", even tho i was not offline at all.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @myreenkc Merged your thread with the current master but since it started yesterday for you, it might be a different problem.
  • 33a62788206cbe4's avatar
    33a62788206cbe4
    6 years ago

    Well, it seems to be working right now after I uninstalled and reinstalled Origin.

  • sruiter's avatar
    sruiter
    6 years ago

    Having the same issue, can not connect to the gallery, even tried reinstalling origin, still doesnt work

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