Forum Discussion

SimsCDR's avatar
SimsCDR
6 years ago
Solved

[FIXED] [CHINA] The Gallery cannot log in

Product: 模拟人生4 Platform:PC Which language are you playing the game in? 中文（繁體） How often does the bug occur? Every time (100%) What is your current game version number? 1.60.54.1020 What expansio...
pc
  • barooshka's avatar
    barooshka
    6 years ago

    The gallery is working for me now! I think you can try if it can work for you now.

mukynxx's avatar
mukynxx
6 years ago
  • Platform PC 
  • Country: Mainland China
  • Internet provider (ISP): China Unicom
  • Date and time when you tried to connect (please, include the timezone): 0227, tried to connect whole afternoon, but failed 
  • Are you using a VPN? If yes, which VPN?: Astrill
  • If you are on PC/Mac, Origin version (you can find this from the Origin top menu, under Help > About): 10.5.64.37936 - 758832
  • What you are experiencing (are you seeing an error message, an endless loading animation, or something else?: When clicking the Gallery, was told "Connection is required"  and after clicking "Connecting" bottom, the program first showed "Attempting to connect",then the program crashed

Please help to fix the issue! Thanks

erynwatts's avatar
erynwatts
Seasoned Newcomer
6 years ago

I've figured it out! If you're using Astrill you need to be in stealth mode.

  • JingJingYa's avatar
    JingJingYa
    6 years ago
    @erynwatts kudos to you! You just saved me! Can't thank you enough!

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