Forum Discussion

SimsCDR's avatar
SimsCDR
6 years ago
Solved

[FIXED] [CHINA] The Gallery cannot log in

Product: 模拟人生4 Platform:PC Which language are you playing the game in? 中文（繁體） How often does the bug occur? Every time (100%) What is your current game version number? 1.60.54.1020 What expansio...
pc
  • barooshka's avatar
    barooshka
    6 years ago

    The gallery is working for me now! I think you can try if it can work for you now.

tracy1507hk's avatar
tracy1507hk
6 years ago
  • Platform (PC / Mac / Xbox One / PlayStation 4): Mac
  • Country: Hong Kong
  • Internet provider (ISP):  HKBN
  • Date and time when you tried to connect (please, include the timezone): 28/2/2020 20:00HKT to present (1/3/2020 22:00HKT)
  • Are you using a VPN? If yes, which VPN?:  N/A
  • If you are on PC/Mac, Origin version (you can find this from the Origin top menu, under Help > About): 10.5.64.37936 - 758832
  • If you are on PC/Mac, please send the ConnectionStatus.txt file you can find in Documents\Electronic Arts\The Sims 4 to @SimQARobo or myself by DM
  • What you are experiencing (are you seeing an error message, an endless loading animation, or something else?
    • same issue as above with no problems before, Origin is connected and my computer settings are fine.

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