Forum Discussion

SimsCDR's avatar
SimsCDR
6 years ago
Solved

[FIXED] [CHINA] The Gallery cannot log in

Product: 模拟人生4 Platform:PC Which language are you playing the game in? 中文（繁體） How often does the bug occur? Every time (100%) What is your current game version number? 1.60.54.1020 What expansio...
pc
  • barooshka's avatar
    barooshka
    6 years ago

    The gallery is working for me now! I think you can try if it can work for you now.

SimQARobo's avatar
SimQARobo
Icon for EA Staff rankEA Staff
6 years ago

Hello @mvnserrvt 

We are aware of a general issue that occurred yesterday, but was resolved soon after.

This thread is mainly for users in China, which is a separate issue.

If you are still not able to connect to Gallery from Chile, please send me a private message, or start a new thread.

Thank you.

mike200075's avatar
mike200075
6 years ago
@SimQARoboFrom the posts made by players form different countries. it seems that your server has some problems. I have given you the results of ping fox news. The delay is higher but can be log in. in china,if ip was blocked,ping will not yield results.

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