Hello.
NVIDIA released an update to GeForce Experience recently that should fix this issue. If anyone is still encountering it for Sims 4 after updating GeForce Experience, feel free to let us know.
@Wolffang1307 Could you try what happens if you add the ts4.exe from the BIn_LE folder instead of the 64 bit one ?
The game should still run in 64 bit as Origin determines what version runs.
Could you also post a screenshot of the error as well as attach a file called config.log found in your doc folder.
Sorry for the late response @crinrict , I will be glad to give this a shot.
@crinrictI have attepmented you steps and i get the same error.
I have attached screen shots of nvidia control panel settings, where I changed the settings. Also I have attached pic's where I tried to load the game from nvidia geforce experince. I hope this helps you help me 🙂
Thank you for your help,
Wolffang1307
It only allows me to attach 3 files at a time so here are the rest.
🙂
I am sorry for all the pics but I want to make sure everything is good. This is the last pic lol
@Wolffang1307 There was another thread on this game activation and it's a curious issue.
I was able to duplicate it that I can't actually start it through the experience. I have however no issues launching the game on the card (I don't have a chip though).
So, if you start the game through Origin, are you sure the game isn't using the card ? The config file says it's using the Nvidia card so as long as you don't use the Nvidia experience, you should be fine.
@crinrictYou might be right. The game runs fine when I go through origin and the game is running on ultra setting but it does lag a little during game play and build mode.
Thank you for your help.
Wolffang1307
Community Manager
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