Fixing to just delete the Sims all together.
Ever since I bought the Sims 3 (I have a Windows 11 but I installed DirectX 9) That game won't even play, you just get the launcher and now my Sims 4 is crashing ever since I got that stupid game.
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3 Replies
@Candysimmer1 Installing Sims 3 should have no direct impact on Sims 4, although indirect influence is possible, for example if your computer is low on free storage now. At any rate, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether you use mods or custom content in Sims 4, and if so, whether removing the Mods folder allows the game to run properly.
I do use mods in the Sims 4 and they always worked and never crashed my game, it's only when I installed Sims 3 then everything started breaking so maybe I should delete it and get rid of DirectX completely, plus I have used 16.2gb yet out of the 1tb I have in my storage so that isn't the problem.
@Candysimmer1 Please test Sims 4 without mods or custom content.
Please also post a dxdiag, as I mentioned in my previous post.
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