Forum Discussion

Sassy24girl's avatar
Sassy24girl
7 years ago
Solved

Foundation problems since 5 February update

My game was working fine yesterday, i was able to add or adjust foundations on new or existing houses.  But after it had updated this morning i can't do anything with foundations at all
pc
  • 172e3cda0034987's avatar
    172e3cda0034987
    7 years ago

    @Sassy24girl 

    Thank you for sharing your house!!

    I was able to get the foundation tool to work. What I did was highlighted the tool, and then place the mouse pointer over it and holding left mouse button down, dragged it up.

    Try selecting the kitchen and using the foundation tool on it, if it doesn't work on the bedroom first.

    I also moved it to a different lot, as at first it didn't work. The tool wouldn't drag. When I moved it to a different lot and tested the tool it worked. So I moved it back to it's original lot and tried the tool again and it worked fine.

Sassy24girl's avatar
Sassy24girl
7 years ago

I don't have any mods, but i did the delete localthumbcache.package and did repair.  It didn't fix the problem

Should i unistall, and install the game again?

Also i uploaded house to gallery, sorry i don't know how to change name, but i put test8 in description.  Its the only house i have uploaded

kreatora's avatar
kreatora
Hero (Retired)
7 years ago
@Sassy24girl
Have you tagged like this #Test8 in the description? If not give me this house name and your nickname in Origin
  • Sassy24girl's avatar
    Sassy24girl
    7 years ago

    Yes i tagged it like that in description 

    House name is Oak Alcove

    And Nickname is same as here - sassy24girl

    • 172e3cda0034987's avatar
      172e3cda0034987
      7 years ago

      @Sassy24girl 

      Thank you for sharing your house!!

      I was able to get the foundation tool to work. What I did was highlighted the tool, and then place the mouse pointer over it and holding left mouse button down, dragged it up.

      Try selecting the kitchen and using the foundation tool on it, if it doesn't work on the bedroom first.

      I also moved it to a different lot, as at first it didn't work. The tool wouldn't drag. When I moved it to a different lot and tested the tool it worked. So I moved it back to it's original lot and tried the tool again and it worked fine.

      • Sassy24girl's avatar
        Sassy24girl
        7 years ago

        Ok thank you very much for your help it is working now.

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