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motherofsneks's avatar
motherofsneks
Seasoned Newcomer
10 months ago

frozen game while saving

I have not been experiencing many game crashes or freezing issues until this week. Yesterday 2/26/25 my game crashed out of nowhere when my sim was coming back home from vacation. Today 2/27/25, in the same household of the same save, the game froze while trying to save in build/buy mode. It was frozen in save mode (with background music still playing) for about 40minutes; I had to use task manager to force quit the game. I have not had any game crashes or had to force quit the game in months prior to this past week. I play on an up-to-date gaming PC and do not have any mods installed / turned on.

crashing

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    10 months ago

    Hi motherofsneks 

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

  • Enjaytaylor's avatar
    Enjaytaylor
    Rising Newcomer
    26 days ago

    This is mine because it did the same thing. I have tested all mods and I am an old seasoned player since The Sims One and I usually sort these problems out myself but on this occassion I am asking on the forum. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    18 days ago

    Enjaytaylor​  Do you still need help with this issue?  If so, please let me know whether this happens with your Mods folder removed (you can use "save as" rather than "save"), and if so, whether a new save is affected as well.  Please also test with the memory boost feature disabled.

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