Forum Discussion

cheese_froggie's avatar
cheese_froggie
New Novice
22 hours ago

Gallery content gone

I bought a new laptop and after downloading and transferring all my save files and mods onto the new laptop I noticed that all of my gallery content was gone. Only the default Sims and lots were there. My account info is still there and the Sims I've uploaded to the gallery are there, but none of the things I've saved. Is this normal or is something wrong?

3 Replies

  • I was able to get all my things back by going onto my old laptop, uploading my Sims onto my gallery, and saving them to my library on my new laptop.

  • cheese_froggie​  I think you are talking about the things you had stored in your Library.  So, when you transferred your saves and mods, did you transfer the Tray folder?  That is where your Library files are stored.  If you didn't, you need to go back and transfer the Tray folder over to your new computer.

    Hope this helps.

  • RaveDevine's avatar
    RaveDevine
    Seasoned Rookie
    22 hours ago

    Sorting was added to the Library recently, and the default setting sorts by popularity instead of newest. It deposited all the content I'd made into the bottom of my Library and nearly gave me a heart attack thinking it was gone. If it's anything like my situation was, changing the sorting option should fix it.