Gallery items not loading

I am trying to access the gallery but nothing seems to be loading. I’ve tried restarting the game, uninstalling and reinstalling, lots of the tips and tricks the internet has said:

• checking/updating/removing mods and cc that are broken 
• Deleting local thumbcache 
• Deleting cache through the ea pc app
• repairing my game through the ea pc app

It just sits on this screen and I don’t know how to fix it. 

Can someone help me? I’m pretty new to the gallery etc. I don’t use it much but would like to learn more, which isn’t helpful if I can’t access it.