Not sure what kind of issue this is...
Hi! I'm not sure where to post this question. I cleaned up my mods and cc's after the update and reintroduced them all, on by one, back into my game. My game was running fine for the past ten days or so. My game was running fine yesterday. This morning, I turned my game on and a notification popped up saying "Turn Off Auto-scaling with OS Setting?". The two options to select are "Keep Current Settings" or "Turn Off Auto-Scaling (Recommended)". Now when I select "Keep Current Settings" the game wont load fully. It starts to load, and then it stops just before getting to the main menu. If I choose "Turn Off Auto-Scaling" I get a notification stating "Unrecognized Video Card". Can anyone help me figure this out? The game loads to the point of where I can see the green Sims emblem, with the info below that. Then the green emblem disappears, and only the info stays. Then the screen doesn't load past that.87Views0likes4CommentsYes , another black screen post...
Hello all, i have spent a few hours now trying to fix my game after recent events. I feel like I have tried almost everything, and having come from a game that was working before the automatic update, it is a little frustrating to say the least. I currently get the game to launch, get past the logo screen, past the blue background and plumbob screen and then we get a black screen with the Sims cursor and music playing ( no text ) I have tried the following checking/updating/removing mods and cc that are broken Deleting local thumbcache Deleting cache through the ea pc app repairing my game through the ea pc app Any ideas, please?281Views0likes15CommentsStuck on plumbob screen
I was playing the game totally fine last night - no issues. I went in today and now am stuck on the loading screen. It plays the sound as if it has loaded and is going to enter the game, but instead it just stays on the loading screen. I do play with mods and CC, but was playing less than 12 hours ago without a problem. I deleted the localcache and that didn’t help. I restarted my computer and the game multiple times and this hasn’t helped. Same issue each time - unless there was some update that I didn’t see happen between last night and today I am totally lost on what could be wrong since the game loaded yesterday night without error - help!!Sims and buildings deleted from the library
Recently i made a bunch of sims for a new save and i uploaded them to my library. I was working on a building when the game closed for the new update (17/03/2026). After the update i re-opened the game and all of the sims and lots i have ever made were gone.. Im not sure if its related to the CC and mods issues that also came with the new update, since i used a los of CC for my sims.Solved645Views9likes23CommentsBest non-gaming laptop for the sims 4
Hi! I’ve recently been looking for a non-gaming laptop that is suitable for the sims 4, with mods, cc and the game packs. Is having a non-gaming laptop the best? Or is it best to have a gaming laptop? As I would like to have a non-gaming one for school work as well. Thank you!390Views0likes12CommentsCC still not working after 23/3/26 update + saves file is empty???
Hello! My CC and mods haven't been working since the 17/3/26 update. I updated my game again on 23/3/26 and have tried various different things to try get my CC to work again but it's just not showing up. All my mods are up to date. I saw a post that says to move the whole Sims 4 folder to desktop & let the game create a new folder then transfer everything into the new folder so I went to do that but... my saves folder is empty. Which is weird because all my saves are still showing up as normal in game, but there's nothing in the saves folder, nothing in my OneDrive, and nothing in my hard drive. So I'm scared to move the Sims 4 folder out because I'm scared to lose all my current saves. Please help! <3My game won't load past the mods pop-up at startup.
So, if you use mods or cc, you know that when you first startup the game, it gives you a pop-up of the mods and cc in your game. When I hit the arrow to close that pop-up, instead of it going away and me being on the home screen, the home screen is in the background of a translucent dark color, and I am unable to click on anything. This is a picture of how it looks when I am stuck: I have had this happen before, and normally, I have to force the game shut, and when I reopen it, it's fine. But since I updated my game today, I can't get it to stop happening. These are the mods I have currently: I do normally use UI cheats, but I saw that it wasn't working as of today, so I removed it. I can't get into the game to turn off mods or turn off organized debug so I can remove better build buy (if it's what is causing the issue). As you can also see, there is a problem with my access to the marketplace. Instead of how it's supposed to look, it has an exclamation mark and says my access isn't connected, and to check my internet connection or try again later. I have had this problem since the marketplace launched, and I am not offline. With the last update, I went offline and waited until the mods I use were updated and then updated. The marketplace still didn't work, but I was able to play the game. I haven't been able to claim the free kit or see any of the new content because of this.Solved66Views0likes3CommentsSims 4 not Opening
Hello! I’m new to this but, I see a consistent problem here. I have also tried multiple and countless things to launch and fix my game. I’ve tried every piece of advice and get nowhere. I feel like others feel the same way. What I am not hearing is from EA, The Sims, or Maxis themselves giving us hope about a fix for this on their end. I’m quite sure they see everyone’s concerns. This has been my comfort game for so long and the fact that it has gotten to this overly stressful point is really heart breaking. The money consumers spent to put into this and this is what is given in return is honestly sad to see.Am I dumb?? Image Attached
When my game (unwillingly) updated itself, I went to do the usual thing we all do is check our mods and what not. When I went to my files, it's all different and I don't want to further break anything. So far I have lost every tray and save file. It is in a completely different location hidden in one of these files. I have now idea where to put any of my mod/script. I have uninstalled the game at least 4 times now with no change. Pls help? Am I behind in the Sims world or do I have an issue? SulSul! <3 AP