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Anonymous's avatar
Anonymous
7 years ago

gallery lot is taking forever to save

So, after a long time without playing The Sims, I decided to jump back into it! I created two characters and without having the characters saved I went into the gallery and tried to download a lot that I found pretty cool looking, but my game was stuck on the loading screen forever! It said "Saving to library" but never actually loaded, I was pretty upset because I did have the family saved. I waited about 1 hour and it didn't load so I decided to close the game and tried to download the lot again. Same thing happened... I need help asap :c

5 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago

    @MehGabbie
    Do you have any mods? Becouse this issue causes outdated UIC mod. The other thing is that yesterday several people were having trouble downloading houses from the Gallery. I think the connection to the server was weak.
    I don't work for EA

  • I haven't had the issue in a couple weeks but back when I was having this problem,I could get it to fix itself by doing "Ctrl+Alt+Delete". I wouldn't have to close anything and really take any further action, but calling it up and toggling out of the game and back in seemed to kick-start it again and it would resume.  I would then be able to re-save it successfully. 

    So this isn't a real fix but I would suggest trying it since it's quick and easy.

    I would also suggest clearing the cache and that type of stuff

    1. Delete the localthumbscache.package file in this directory. ...
    2. Go inside the cache folder and delete all files that end in .cache, but do not delete the actual directory.
    3. Go back, then to the cachestr folder.

    Also, if it's been ages since you played you might want to do a clean install.

  • I have this same problem. How exactly did you close the game without being able to press exit?

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @Astasia830

    Try ctrl+alt+del open the task manager, then force close TS4.exe.

    I don't work for EA

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