Gallery thumbnails are all X'ed out

I am having this exact same issue and it started with this October 2020 update. My personal library is fine but my online gallery and everyone else that I try to view are all just big red x's with the loading circle in the middle (not moving). My notifications are also "can't be located" and if I click any of the thumbnails in the gallery they also can't be found. However, in game it will pop up and say that someone has liked or downloaded something but I can't see it when I go to the gallery.

I have tried:

updating my graphics card (it was up to date)

clearing origin's caches

clearing Sims 4 caches

naming the folder to sims 4 old and letting it create a new one

reinstalling origin

Windows 10 is up to date

Internet connection is fine

I have no idea what else I could possibly try to fix it.