When I tried to download Growing Together, it took a few seconds and then it said it was installed. I launched the game and the game didn't recognize it. So I tried again and again and again and it didn't work. In an attempt to get it to show up, I uninstalled the Sims 4 and reinstalled it, and after doing that none of my packs showed up in the game. I tried everything and it was nearly 5 days before I was able to play Growing Together for the first time.
It really stressed me out and I tried everything. I saw a post about Sims 4 CAS Demo clashing and I deleted CAS straight away; I deleted it from task manager too. EA also solved my problem so I think it was a combination of things. I uninstalled the Sims 4 and all of the packs, and installed them again. I realized that when I first installed the packs before deleting CAS, it took a few seconds to install each pack (in my mind I was like that's really speedy) but it didn't download properly which is why they didn't show up in game. After deleting CAS, and re-installing everything, the packs downloaded in a realistic timeframe and they finally showed in game. I'm now able to play with Growing Together and my other packs. Before feeling discouraged, please try this. If it still doesn't work, either reach out to the EA support team, or contact me. I don't work for EA, but I don't mind trying to help you get a solution.
Community Manager
