Forum Discussion

DeerDrizzy's avatar
DeerDrizzy
Seasoned Novice
20 days ago
Solved

PC Freezing Completely

After using google, researching all that I could, repaired my game files, looked through my mods and everything else, I cannot figure out what is going on.

Backstory, I recently got completely new components in my pc, like all that I did is essentially a whole new computer, just the same case. Either way, I was so excited to get all my games and mods back up and running, yet to my demise, my sims keeps crashing my entire computer.

I've been looking this up for hours, trying a whole bunch of different things, running the game through DX9, updating my drivers, etc. All I'm trying to do when it does eventually freeze, is stream the game through discord with my fiancé and our best friend. After I updated my drivers, everything seemed to run perfectly fine with *nothing else open*. Could this have anything to do with discord? Looking for some answers! Thank you in advance.

*dxdiag attached just incase 

  • DeerDrizzy's avatar
    DeerDrizzy
    10 days ago

    So, I don't know what fixed it, but I've been running it for about..... 20 ish minutes, no lag, 145/170 fps. I went through, got the Holiday pack out, that fixed one thing before it crashed again. Once I started looking into my limiters, I thought, hey, lets optimize this through my NVIDIA App.... Actually added it through, and its worked like a charm! I'm now onto finally making my sim, no crashes at all. 

8 Replies

  • DeerDrizzy​  To be clear, the problem only happens when you're streaming through Discord?  If so, try another service; there are a few free ones out there that work well, like OBS.  The question is whether the issue is Discord or streaming in general.

    As for your dxdiag, I'd actually like the entire thing, saved as a text file (the "save all information" button).  I can't do much with the info in your screenshot.

  • DeerDrizzy's avatar
    DeerDrizzy
    Seasoned Novice
    10 days ago

    Sorry for such a delay, I tried getting back into it after getting agitated, and its now happening every single time I open the game. I opened the game with nothing else open and its quicker with the freeze. I've noticed it freeze with loading some of the packs, and saw someone mention the Holiday pack causing it? I'm not sure. Here's the full dxdiag for you :) I'll also mention that I was only trying to stream to my friends through vc, not through twitch or actually streaming it through any other platform. 

  • DeerDrizzy's avatar
    DeerDrizzy
    Seasoned Novice
    10 days ago

    So, I don't know what fixed it, but I've been running it for about..... 20 ish minutes, no lag, 145/170 fps. I went through, got the Holiday pack out, that fixed one thing before it crashed again. Once I started looking into my limiters, I thought, hey, lets optimize this through my NVIDIA App.... Actually added it through, and its worked like a charm! I'm now onto finally making my sim, no crashes at all. 

  • DeerDrizzy​  I hope the game is fixed going forward, but if it's not, let me know.  Your dxdiag doesn't list any proper Sims 4 crashes, although it does show that the TSR CC Manager is crashing, so you might want to stop using it until the tool is updated.  That doesn't mean not using cc, just avoiding the manager.

    The holiday pack shouldn't have anything to do with any of this.

  • h1ddenb1ades's avatar
    h1ddenb1ades
    Seasoned Novice
    10 days ago

    Idk if this is the same issue I have? But what did you change in Nvidia? It currently says the game is Optimized but idk.

  • Good day, I haven't been able to play this cursed game for 4 months. My PC freezes within 15 minutes to an hour, and it doesn't recover until I restart it. I've sent hundreds of emails to EA, and they still haven't found a solution. Is this huge company really that bad? The game is fantastic, but it's broken, and they still haven't fixed it. They keep directing me to forums, it's like a joke. I built a new system for this game, but I can't play because of this anti-cheat problem. The emails I receive also direct me to forums. Dear EA, are we supposed to solve this cursed problem among ourselves? What are you going to do? Nothing?! This game has gained incredible momentum after all these years, and you're trying to ruin yourselves? I've given up, I'm not playing anymore. Because my system only freezes in this cursed game. There are no problems in other multiplayers. That's why I play Arc Raider, which is flawless and fantastic. Keep going like this, EA, don't find a solution, don't collaborate with AMD and Nvidia to release patches, ruin yourselves, bravo EA.

  • NikoTR48's avatar
    NikoTR48
    New Rookie
    1 hour ago

    Good day, I haven't been able to play this cursed game for 4 months. My PC freezes within 15 minutes to an hour, and it doesn't recover until I restart it. I've sent hundreds of emails to EA, and they still haven't found a solution. Is this huge company really that bad? The game is fantastic, but it's broken, and they still haven't fixed it. They keep directing me to forums, it's like a joke. I built a new system for this game, but I can't play because of this anti-cheat problem. The emails I receive also direct me to forums. Dear EA, are we supposed to solve this cursed problem among ourselves? What are you going to do? Nothing?! This game has gained incredible momentum after all these years, and you're trying to ruin yourselves? I've given up, I'm not playing anymore. Because my system only freezes in this cursed game. There are no problems in other multiplayers. That's why I play Arc Raider, which is flawless and fantastic. Keep going like this, EA, don't find a solution, don't collaborate with AMD and Nvidia to release patches, ruin yourselves, bravo EA.

  • NikoTR48's avatar
    NikoTR48
    New Rookie
    1 hour ago

    Good day, I haven't been able to play this cursed game for 4 months. My PC freezes within 15 minutes to an hour, and it doesn't recover until I restart it. I've sent hundreds of emails to EA, and they still haven't found a solution. Is this huge company really that bad? The game is fantastic, but it's broken, and they still haven't fixed it. They keep directing me to forums, it's like a joke. I built a new system for this game, but I can't play because of this anti-cheat problem. The emails I receive also direct me to forums. Dear EA, are we supposed to solve this cursed problem among ourselves? What are you going to do? Nothing?! This game has gained incredible momentum after all these years, and you're trying to ruin yourselves? I've given up, I'm not playing anymore. Because my system only freezes in this cursed game. There are no problems in other multiplayers. That's why I play Arc Raider, which is flawless and fantastic. Keep going like this, EA, don't find a solution, don't collaborate with AMD and Nvidia to release patches, ruin yourselves, bravo EA.