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silverberry23's avatar
silverberry23
Rising Newcomer
3 hours ago

Game causes pc to overheat and forcibly restart out of nowhere

Since Monday (so before the new update) I can't play the game for more than half an hour without my computer restarting with the message "Your PC ran into a problem and needs to restart". This message flashes on the screen for a split second before restarting, so I don't have enough time to provide a screenshot or error code. I downloaded HWinfo and it seems like the issue is because of overheating. Right before my mini pc reaches 90 degrees is when it crashes and restarts. 

I'm confused because this happened overnight and had been working perfect before. The Sims is also the only game that causes it, other heavy games do not crash.

I play on a Beelink SER5 Pro Mini Pc that I purchased around 2 years ago and has been working fantastic up until now. I also play with CC,  I already tried removing all the CC and starting a new save, but it makes no difference.

It seems like this is a Sims 4 issue for me and not a pc one as it happened overnight and does not occur with other games, but I would still like to hear your thoughts on this and any advice as I can't think of anything that might have changed from Sunday to Monday.

crashing
hardware

1 Reply

  • Changkra's avatar
    Changkra
    Seasoned Traveler
    1 hour ago

    This is the reason I wont build a mini.

    firstly run scans on your hard drive, it could be about to fail same with your memory. Added to that you may need the coolant replacing in the P.C., just done mine but I'm also in process of upgrading.

    Start from here. Obviously gaming does raise the temp of hard drives but 90 does seem excessive.

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