Game Crashed

Is your game crashing after you launch the game? If it is then this thread refers to the issue. You can post feedback there.
Crashes on Mainmenu | EA Forums - 12139111

Yes! It loads then it crashes, I have not seen the Home Screen since the update.
Thank you!! I’ll look into the thread you linked! 

candid_flower01​  Do you still need help?  If so, try adding back any custom tattoos you've been using that you might have removed after the patch.  That seems to be a common cause of this issue.  Mermaids are apparently especially affected.

puzzlezaddict​  Hi! I actually got it to load the game, but my saved games are not showing up in my game anymore 💔

candid_flower01​  I apologize for the late reply.  If you moved your saves folder out of the Sims 4 folder, that would be why the saves aren't showing up.  You can try moving one or two saves back to see whether they load; make sure the files end in .save rather than .verx , which denotes a backup.

If your saves are back in the saves folder but not loading, please post a screenshot of the contents of the saves folder, as in, I'd like to see the file names and sizes.  Include the address bar, above the list of files, in the screenshot.

Hi, I just logged back into my account. I’m still having issues with my saves not showing up :/ It looks off to me but idk what exactly happened when I put the file back in its place.. What do I do😭 I want my characters back 

candid_flower01​  It looks like OneDrive has been syncing and duplicating your files.  The scratch folder should only be present when you actually have a save loaded, so you can delete every version of that folder.  And if they come back, delete the new ones.

For the rest, I can't see your actual save files, just some backups: the ones that end in .ver4.  But these backups have an extra (x) in the name, and if the actual saves (that end in .save rather than .verx) do as well, that would prevent the game from reading them.  Saves need to be named Slot_ followed by an eight-digit hexidecimal (0 to 9, a to f) number followed by .save , with nothing else in the name.  For example:

Slot_00000002.save
Slot_0000000c.save
Slot_00000016.save

Given how many files are in your saves folder, and that it's not clear whether you have proper saves or just backups, what I would suggest here is pulling the entire saves folder onto your desktop and launching the game to create a new one.  Sort the folder you moved by modified date, then move the newest file by date to the new saves folder.  Change its name so it conforms to the pattern above and see whether it loads.

Backup saves are viable if they're renamed properly.  You wouldn't want to rename all of your backups, but when your main save won't load, or it's disappeared, you can grab a backup and try that instead.  For any given number, the newest backup is labeled .ver0 and the oldest .ver4.