My game crashes after the last update. I do have custom content but no mods. I know all the responses here suggest there are issues with computers or other programs. I do not use RivaTuner (not sure of the name). I use Windows 8 so there should be no new updates that are causing an issue as with Windows 10. This is frustrating beyond belief because many of us had the same issue after Eco Living.
Could you please post the following info
You can upload DxDiag and config.log directly to your post.
For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)
Also, at what point does the game crash ?
I tried to upload the crash files and there was a block saying my extension didn't match the file. I'm not sure what that means but I'll try again. Thank you for taking the time to help me. I used to be tech savvy but not so much anymore.
EA Staff (Retired)Where in the game are you when it crashes? Have you seen the crash more than once? How long are you able to play before it crashes? If you're consistently seeing the crash, could you possibly share your save file where it's happening? You can DM me a link to the save, thanks so much!
Instructions for sending me your save:
Community Manager
