Game crashes after UPDATE
Hey there! My game has some kind of problem. I can create a family with no problem, but by putting the family in the world and start playing, the game crashes. I've seen more people report this, a...
Forum Discussion
@Caturra75 So you have a crashing issue, not holes and question marks ?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
@crinrict Hey again, and thanks for helping.
Yeah, i've no holes or question marks. I "only" have crashing issues..
The txt file is attatched.
Thanks.- @Caturra75 Try updating your graphics drivers and make sure that the game runs on the Nvidia card and not the chip: https://answers.ea.com/t5/The-Sims-4/Setting-Up-a-Graphics-Card-Gaming-Profile/td-p/5704790
I'm going offline now but there's other folks can help you if you need further help. If not, then I'll be back tomorrow.
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