Game crashes at main menu
Been trying to play the sims 4 for a few hours at this point, but every time I so much as click anywhere on the main menu screen, the game crashes. I've attempted to fix it by restarting pc, repairi...
Forum Discussion
@CrsAcademy
If you have any mods move mods folder to the desktop, delete localthumbcache.package file and all folders with word "cache" in name in your game folder and fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
Now try to launch the game.
If it will work check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. You can start with UI Cheats Extension mod because it will always be broken after the patch
Do the same with CC but if you have a lot of this, try the 50/50 method (divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
If you don't have mods and CC could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply
I don't work for EA
If you have any mods move mods folder to the desktop, delete localthumbcache.package file and all folders with word "cache" in name in your game folder and fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
Now try to launch the game.
If it will work check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. You can start with UI Cheats Extension mod because it will always be broken after the patch
Do the same with CC but if you have a lot of this, try the 50/50 method (divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
If you don't have mods and CC could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply
I don't work for EA
Hey after uninstalling and reinstalling it works fine 🙂 thanks for the help, sorry for the late reply
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