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zubatattack's avatar
6 years ago

Game Crashes Ever (no mods)

I also just installed this new update and my game crashes every time I click on a family to load them. I don't have any mods whatsoever so its definitely not a mod issue like some others. 

3 Replies

  • Hi  @zubatattack I split your thread so you can have your own thread. It's easier for troubleshooting

    - Does no mods mean no cc too ? There's a objects with a lot of slots that crash the game now

    - Are you on PC or Mac ?

    - Is this for Standard or Legacy edition

    Could you post your Computer's DxDiag?

    To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    You can attach the txt file to your post directly.

  • Thanks!

    - Does no mods mean no cc too ? There's a objects with a lot of slots that crash the game now

    -- No cc as well. So I just also tried to create a new game and I was able to create a sim, then select a blank plot to move them into then I got this error code and was told to restart the game: 125:952370ab:142c3c82

    - Are you on PC or Mac ?

    -- PC

    - Is this for Standard or Legacy edition

    -- Standard edition

    I have attached my dxdiag file.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @zubatattack COuld you try repairing your game through Origin ? Right-click on it and hit repair game.

    Errors in DxDiag are a bit inconclusive and while your specs aren't great, I don't think it should crash.

    Also error codes like that point to something else.

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