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RedEnigmaFilms's avatar
RedEnigmaFilms
3 years ago
Solved

Game crashes in Live Mode after update

After 3/14/23's infant update fiasco, I waited for everything to calm down in regards to the EA app not working properly, and finally, my game had the availability to update. I thought it would be in...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @RedEnigmaFilms  The fact that a new save works fine suggests that the problem is the old save, not your computer or the game overall.  Please try playing a backup version of your existing save, still with no mods.  Use the manual method of recovering backup saves here:

    https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

    Copy over the backups rather than just moving them, as you did with the main save, so the original backups will also remain intact.

    If this doesn't help, please try loading a different household within your main save, preferably one in a different world, and let me know whether it helps.

RedEnigmaFilms's avatar
RedEnigmaFilms
3 years ago

@puzzlezaddict ok, reinstalling the game didn't work. It crashed again. I followed your first steps to remove my save files and play it with a new save and it worked perfectly. I put my original saves (with no mods) back in and it crashed again. 

I've attached my DxDaig to the comment. I truly do appreciate your help, seriously!

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@RedEnigmaFilms  The fact that a new save works fine suggests that the problem is the old save, not your computer or the game overall.  Please try playing a backup version of your existing save, still with no mods.  Use the manual method of recovering backup saves here:

https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

Copy over the backups rather than just moving them, as you did with the main save, so the original backups will also remain intact.

If this doesn't help, please try loading a different household within your main save, preferably one in a different world, and let me know whether it helps.

  • RedEnigmaFilms's avatar
    RedEnigmaFilms
    3 years ago
    @puzzlezaddict THAT WORKED!!! I can't thank you enough for your help you have no idea <3 (i don't know if it's against the rules to ask but if you have a Patreon or anything like that but let me know so I can show appreciation and support)
    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      3 years ago

      @RedEnigmaFilms  Thanks, and I'm glad it helped.  I have no idea what the rules are, but I don't have a Patreon and wouldn't accept any donations regardless.  I do this because I like helping and because I remember what it was like to need others' help back in the day.  Just enjoy your game.

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