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UberDrew1's avatar
UberDrew1
3 years ago

Game Crashes on Launch when using steam and/ the EA App

Product: The Sims 4 Platform:Steam-PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Current What e...
pc
UberDrew1's avatar
UberDrew1
3 years ago

I just did that and it still doesn't work

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      3 years ago

      @UberDrew1  I posted instructions earlier, but in case you need it written out:

      • Click Windows key-R
      • In the run box that appears, enter dxdiag
      • Wait for the scan to finish
      • Click "save all information," and save the file to your desktop
      • Click Reply to my post (not Quick Reply), click Browse below the text field, choose your dxdiag, and attach it

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