Game Crashes on Loading Start-Up Screen - Only when launching with Directx 9
- 7 months ago
@Myeshx For VoiceMeeter, click Windows key-X, select the Device Manager, open the Audio section, and look for any related entries. If you find one, right-click its name and uninstall. Repeat for the Sound section.
For the Gigabyte software, I was going by what the internet said ApCent.exe belongs to, because that's what's crashing. You can see it in your Reliability Monitor chart too. If you look at the technical details for these errors, you should be able to see where ApCent.exe is located on your computer, which may tell you what it belongs to. If it's something you don't want to uninstall, at least disable the program for now.
Another approach is to click Windows key-R, enter msconfig in the run box, and find whatever related service is the issue on the list. (It helps narrow things down if you hide Windows services first.) Any service you uncheck will be unable to start but won't be uninstalled. This is completely reversible, so it's a simple way to disable something without having to change your setup.
More generally, disabling all non-Windows services listed under msconfig is what's known as a clean boot, and playing in a clean boot would be my next suggestion here. You'd need to leave the EABackgroundService enabled, since the EA App won't run without it; disable the rest and restart your computer. Then go through the Task Manager's background processes list making sure nothing extraneous is still active, for example MSI Afterburner or RGB software can still be running in a clean boot. If you accidentally kill the wrong process, restart again.