bluetexasbonnie Random crashing is common on newer high-end Intel processors like yours, but your dxdiag also lists a couple other problems that may not be related to that known issue. One type of crash you're seeing is a timeout of the graphics driver, which could definitely take Sims 4 down with it. So please do a clean uninstall and reinstall of the driver, as described here:
And if you've overclocked your GPU, revert to stock speeds. A factory overclock is fine; I'm talking about changes you've made yourself, either manually or with an overclocking tool.
Please also look for a BIOS update for your motherboard, which fixes some of the crashes on this classs of CPU. Your current version is 1601. Google "[board model] drivers" and look for the Asus support page for your board. If you don't know what model you have, it should be printed on the board itself, among other locations.
