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53575111's avatar
53575111
Seasoned Newcomer
3 days ago
Solved

Game crashing because of a save file

So after the newest update whenever I've attempted to launch the game, it crashes with a pop up "The Sims 4 has stopped working". I haven't been able to even get to the main menu. I tried removing th...
  • ascheune2's avatar
    2 days ago

    This just happened to me, let me tell you exactly what I did! EXACTLY WHAT I DID 😅

    1. Move the folder labeled The Sims 4, located at \Documents\Electronic Arts\The Sims, to your desktop. Its new location should be \Desktop\The Sims 4
    2. Start the game, no CC, no Mods.
        2.1. Enable CC/Mods in Game Options (I did this from the start menu. Not sure if this helped, but it was part of what I did.)
        2.2. Exit the game. Now you should have a brand new The Sims 4 folder located at \Documents\Electronic Arts\The Sims 4
    3. Move your mods/cc!
        3.1. From \Desktop\The Sims4\Mods folder, copy all the contents to the brand new \Documents\Electronic Arts\The Sims\Mods folder, EXCEPT FOR THE Resource.cfg file!
    4. Start the game, create a new save file.
        4.1. Create a new household, save and reset.
    5. Create a NEW SAVE file.
        5.1 Create a new household, save, and exit the game.
    6. Go to \Documents\Electronic Arts\The Sims 4\saves. You should see 2 sets of Slot_ numbers, one set for each save you just created from steps 4 and 5. The sets should be labeled Slot_00000002.save & Slot_00000003.save

    NOW..lol stay with me!

    7. Go to the TS4 folder you saved to your desktop in step 1.
        7.1. open the saves folder (These should be your original saves)
        7.2. Make a copy of them and put them somewhere where you can find them.
    8. Rename the copies of your original save file set to Slot_00000004.save (you just change the number to 4)
    9. Move those newly renamed files to the saves folder located at \Documents\Electronic Arts\The Sims 4\saves
        9.1. You should have a total of 3 sets of save files now. Slot_00000002, Slot_00000003, and Slot_00000004.
    10. Start the game. Your original save file should be good to play, and you should back up anything if you need to before deleting the dummy save files from steps 4 and 5.

    I really hope this helps, even though it feels a bit long-winded 😆


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