Game Crashing my laptop
sims 4 keeps crashing my laptop and causing it to shut off unexpectedly but other games work fine so i dont think its a issue with my pc i have a Dell G16 7620 with a 12th Gen Intel(R) Core(TM) i7-...
Forum Discussion
JimmiAlanXCIX Your dxdiag crashed while running and is missing some information. What I can see are some generic Windows update errors and a couple attempts to repair something about the OS. So please run a couple of checks of your Windows system files:
- Click Windows key-X and select "Powershell (Administrator)" or "Windows Terminal (Administrator)" , whichever you see
- In the window that appears, copy and paste "DISM.exe /Online /Cleanup-image /Restorehealth" without quotes, and enter
- The system will take a little while to validate; if it throws an error, please list it
- Otherwise, copy and paste "sfc /scannow" without quotes into the window, and enter
- Post the message you receive
Restart your computer, open Windows Settings > Update & Security, click the box to check for updates, and if any install, restart again afterwards. Then try again to play, and after you get a crash (or anything else unexpected), run and post a new dxdiag.
the game crashed after about 30 mins of playing ive attached the dxdiag below
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