Forum Discussion

AaryBigDumb's avatar
1 year ago
Solved

Game crashing way too frequently

My game keeps crashing every 5 - 20 minutes or so and I can't figure out why.

I've taken out all my cc, repaired the game multiple times through the Ea app, tested new saves and entirely new sims folders, and it still happens.

It started happening at some point early July.

I attached the DxDiag file in case that helps

  • @AaryBigDumb  A dxdiag almost always helps, and it definitely helps in this case.  Some of the Sims 4 crashes in your dxdiag point to the Nvidia graphics driver, which is three years old now.  So please install the newest driver from Nvidia:

    https://www.nvidia.com/Download/driverResults.aspx/230093/en-us/

    Run the installer as an admin: right-click the download and select "Run as administrator."  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Restart afterwards and before trying to play.

    Please continue to test in a new save with no mods or custom content, at least for now.

2 Replies

  • @AaryBigDumb  A dxdiag almost always helps, and it definitely helps in this case.  Some of the Sims 4 crashes in your dxdiag point to the Nvidia graphics driver, which is three years old now.  So please install the newest driver from Nvidia:

    https://www.nvidia.com/Download/driverResults.aspx/230093/en-us/

    Run the installer as an admin: right-click the download and select "Run as administrator."  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Restart afterwards and before trying to play.

    Please continue to test in a new save with no mods or custom content, at least for now.

  • AaryBigDumb's avatar
    AaryBigDumb
    1 year ago

    It seems to be working alright now, but I'm going to run it for a bit longer

    Thank you for your help!