Forum Discussion

AaryBigDumb's avatar
1 year ago
Solved

Game crashing way too frequently

My game keeps crashing every 5 - 20 minutes or so and I can't figure out why. I've taken out all my cc, repaired the game multiple times through the Ea app, tested new saves and entirely new sims fo...
  • puzzlezaddict's avatar
    1 year ago

    @AaryBigDumb  A dxdiag almost always helps, and it definitely helps in this case.  Some of the Sims 4 crashes in your dxdiag point to the Nvidia graphics driver, which is three years old now.  So please install the newest driver from Nvidia:

    https://www.nvidia.com/Download/driverResults.aspx/230093/en-us/

    Run the installer as an admin: right-click the download and select "Run as administrator."  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Restart afterwards and before trying to play.

    Please continue to test in a new save with no mods or custom content, at least for now.