Game crashing when loading lots
For about a month my game has been crashing whenever I try to load into a household or even an empty lot. I get the loading screen and then it just completely exits out of the entire game. I can use ...
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SheBiscuit27 Please open the Task Manager and see whether Microsoft Windows Search Indexer (or a similar name) is using a significant amount of CPU and RAM. I ask because your dxdiag shows that this service is crashing quite a lot. If it is eating resources, there might not be enough left over for Sims 4.
The workaround would be to disable the service. Hit Windows key-R, enter msconfig in the run box, click Services, find Windows Search on the list, and uncheck the box to disable it, then restart your computer. Please remember that you've done this for any possible future issues releated to Windows searches. And I'm not suggesting you do this at all if Windows Search isn't using excess resources, at least not yet; this is only to free up CPU and RAM.
If that doesn't help, or the service isn't a problem, please manually uninstall and reinstall the 2022 VC++ runtimes, which Sims 4 uses and which are listed in the one game crash in your dxdiag. Open Windows Settings > Apps, scroll down to the Microsoft Visual C++ Redistributables, and for any entries labeled 2015 or newer, click and select Uninstall. (Don't touch the older versions.) You can download fresh copies here:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
You'll need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device. Restart after installing and before trying to play.
If this doesn't help either, let me know.
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- EA_Cade10 months ago
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