Forum Discussion

JupeMies's avatar
2 years ago
Solved

Game freezes if I try to make my sims do anything

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Suomi
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.264.1030
What expansions, game packs, and stuff packs do you have installed? Werewolves, Vampires, Toddler Stuff, Spa Day, Snowy Escape, Seasons, Realm of Magic, Parenthood, Outdoor RRetreat, My First Pet Stuff, Kids Room Stuff, Horse Ranch, Holiday Celebration, High School Years, Growing Together, Get To Work, University, Desert Luxe Kit, Gottage Living, Cool Kitchen Stuff, City Living, Cats & Dogs
Steps: How can we find the bug ourselves? Just try to play the game
What happens when the bug occurs? My whole game freezes. I Open my game, select the family I want to play with and just try to play normally. The last save i have is where my other sim is taking care of her horse and the familys dad is at work. Their baby is crying and the dad gets out of work. I select the dad to change babys diaper. The game freezes and dad keeps walking to the baby but does nothing to it and i cant select him to do anything anymore to any objects and can't change the sim nor save and stop or even just stop the game without Alt+Tab and going to tehe task manager to end the sims. Before this i had the problem where the game did the same thing sometimes when i changed the timespeed. It was annoying but playable but now i cant even play at all.
What do you expect to see? This fixed so I can play
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I updated the game and downloaded the Horse Ranch pack

Please I want to play☹️

  • @JupeMies  Most of a dxdiag is in English or the language of Windows, regardless of the language of the system, and yes, everything is in the same place in any language.  So I can read or figure out everything important even if I don't know a word of the language.

    What your dxdiag shows is that your computer doesn't have any obvious issues that would explain why this save isn't running properly.  So I think it is the save, but that doesn't mean the save itself is unusable.  One thing you can try is moving your main household to a different lot.  Once you've done so, use "save as" to rename the save, quit, reload, and see how the household runs.

    Please also try playing a different household within the same save, for comparison's sake.  Let me know the results of both tests, and we can go from there.

7 Replies

  • JupeMies's avatar
    JupeMies
    2 years ago
    @puzzlezaddict Hi! Sorry I haven't been active. I tested to create a new save and that worked well atleast with one sim in household, and i didn't do anything special, just cooked food etc. Then I tried my other save and the same problem still happened. I think the save is somehow broken, but I don't want to abandon it cause I have multiple familys and generations there. I also did the dxdiag and it said everything is allright (It is also in finnish so I don't think seeing it would really help you figure anything out :D).
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @JupeMies  Most of a dxdiag is in English or the language of Windows, regardless of the language of the system, and yes, everything is in the same place in any language.  So I can read or figure out everything important even if I don't know a word of the language.

    What your dxdiag shows is that your computer doesn't have any obvious issues that would explain why this save isn't running properly.  So I think it is the save, but that doesn't mean the save itself is unusable.  One thing you can try is moving your main household to a different lot.  Once you've done so, use "save as" to rename the save, quit, reload, and see how the household runs.

    Please also try playing a different household within the same save, for comparison's sake.  Let me know the results of both tests, and we can go from there.

  • JupeMies's avatar
    JupeMies
    2 years ago
    @puzzlezaddict Thank you for your help, thuis worked and I can play again!!! Now I feel kinda dump cause I didn't think this myself but just clad you did :D