Game freezes when I go to manage world
I’m having problems with my save file. After going into the Manage Worlds menu once or twice, my game freezes. Sometimes I’m lucky and can open it about five times, but it always ends up freezing eve...
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K1mmmy It doesn't matter when you run the command as long as it's after the error you're trying to capture. The RM should display data for the last 30 days, and there are other places that can go back further than that. Unfortunately, this error text is too generic to be helpful though.
Please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue. If it doesn't help, try the clean boot while offline.
Alright I will try this later today when I have the time to do so, I will update after I tried this.
Hello, I have taken a few days to do some testing before I replied. I decided to see if my husband had any idea he works in IT and since I was pretty much the only one with this problem I figured maybe it was my PC and not the game. So I reinstalled my pc and turned off 'hardware acceleration' and for now I seems to have worked. The game does not freeze as much anymore or at least seems to have gone back to how often it was before the bug happened. I do not know if this is the solution but for me it makes the game at least playable again. Thank you so much for you time looking into this problem and maybe in the future turning hardware acceleration off works for others too.
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