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Anonymous
9 years ago

Game Freezing Plz Help

My game keeps semi freezing. The sims get stuck in what they're currently doing and cannot get out of it. I've reset multiple times. Repaired the game. And even took all mods out and tried to play that way. Still My sims are stuck. Please help this is very annoying considering parenthood comes out today which I WAS SUPER EXCITED FOR. Thank you.

1 Reply

  • Hi @dude451

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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