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paolaelectra's avatar
paolaelectra
New Veteran
10 months ago

Game Froze

I've been playing like an hour and game suddenly froze. Nothing works except the X in the upper right corner (windowed mode).

It has been laggy since Lovestruck update, but it had never froze before.

I have most packs and expansions, don't use mods, I don't remember how to get the DxDiag file.

Please help if you can, thank you.

1 Reply

  • @paolaelectra  To run a dxdiag, click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.

    Having said that, it would also be helpful to know the context of the freeze: what you were doing in-game when it happened.

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