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Anonymous's avatar
Anonymous
11 years ago
Solved

Game has installed but there is an error saying video card is not suitable???

i've installed the game from a disk but when i click play an error pops up which says that my video card is not suitable for the game or that i sould update my drivers, however i went on a website which told me that i have the minimum requirements for the game to work on my laptop and all drivers are up to date.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hello,

    From your DxDiag report, it looks like you haven't got the latest driver. The download can be found here.

    I hope this helps and keep simming,

    Cody

14 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    I've done that, still not working and showing the same message.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hello,

    I would like to check whether the driver installed correctly - could you post the 'Display' section of your DxDiag report please? 

    If you didn't know already, installing a driver means downloading the file I linked and then opening the files and running the .exe program inside the folder (or sometimes opening the file starts the driver installation process).

    I hope this helps and keep simming,

    Cody

  • Anonymous's avatar
    Anonymous
    11 years ago

    ---------------
    Display Devices
    ---------------
    Card name: Standard VGA Graphics Adapter
    Manufacturer: (Standard display types)
    Chip type: AMD ATOMBIOS
    DAC type: 8 bit
    Device Key: Enum\PCI\VEN_1002&DEV_6760&SUBSYS_9081104D&REV_00
    Display Memory: n/a
    Dedicated Memory: n/a
    Shared Memory: n/a
    Current Mode: 1366 x 768 (32 bit) (1Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model:
    Monitor Id:
    Native Mode:
    Output Type:
    Driver Name: vga
    Driver File Version: 6.01.7600.16385 (English)
    Driver Version: 6.1.7600.16385
    DDI Version: unknown
    Driver Model: unknown
    Driver Attributes: Final Retail
    Driver Date/Size: 7/13/2009 23:38:47, 15360 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2420-11CF-FC33-31ADAEC2CB35}
    Vendor ID: 0x1002
    Device ID: 0x6760
    SubSys ID: 0x9081104D
    Revision ID: 0x0000
    Driver Strong Name: Unknown
    Rank Of Driver: Unknown
    Video Accel:
    Deinterlace Caps: n/a
    D3D9 Overlay: n/a
    DXVA-HD: n/a
    DDraw Status: Not Available
    D3D Status: Not Available
    AGP Status: Not Available

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hello,

    It does not look like your graphics driver has installed correctly. Here's the link again.

    Could you try following these instructions:

    1. Exit all running programs.
    2. Download this update and save it to your hard drive.
    3. When the download is completed, locate the downloaded file in the location you specified.
    4. Right-click EP0000256107.exe and select 'run as administrator'
    5. Wait while the wizard updates your software.
    6. When the installation is complete, restart the VAIO.

    I hope this helps and keep simming,

    Cody

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